Privacy Policy

1. Who We Are

Elsinore Digital ("we," "us," or "our") is a digital marketing and web design agency based in Lake Elsinore, California, serving small businesses in Southwest Riverside County. Our website is located at https://elsinoredigital.com.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase our services.

2. Information We Collect

Information you provide directly

• Contact form: name, business name, email address, phone number (optional), website URL, and a description of your needs.
• SEO audit purchase: business name, website URL, ZIP code, email address, target keywords, and service area cities.
• Payment information: handled entirely by Stripe. We never see or store your credit card number.

Information collected automatically

• Analytics: page views and navigation paths via Vercel Analytics (privacy-friendly, no cookies, no cross-site tracking).
• Performance data: Core Web Vitals metrics via Vercel Speed Insights (aggregated, no personal identifiers).
• Server logs: IP address, browser type, referring URL, and timestamp — retained for up to 30 days for security purposes.

3. How We Use Your Information

• To deliver the SEO audit report you purchased
• To send a purchase confirmation and report delivery email
• To respond to contact form inquiries
• To prevent fraud and abuse (rate limiting, payment verification)
• To improve site performance and user experience
• To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Third-Party Services

We use the following trusted third-party services to operate our business:

• Stripe — payment processing. Your payment data is subject to Stripe's Privacy Policy.
• Supabase — database hosting for audit records, stored on servers in the United States.
• Resend — transactional email delivery (purchase confirmations, report notifications).
• Vercel — website hosting, analytics, and performance monitoring.

Each of these providers processes data only as necessary to perform services on our behalf and is bound by their own privacy policies and data protection agreements.

5. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out: We do not sell personal information. There is nothing to opt out of.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

To exercise these rights, contact us at hello@elsinoredigital.com. We will respond within 45 days.

6. Data Retention

We retain audit records (business name, website URL, ZIP code, report data) for up to 2 years so we can reference past work and assist with follow-up questions. Contact form submissions are retained for up to 1 year. You may request deletion of your data at any time by emailing us.

7. Data Security

We use industry-standard measures to protect your data, including encrypted HTTPS connections, Row Level Security on our database, and server-side-only access to privileged credentials. However, no method of transmission over the Internet is 100% secure. If you have concerns, please contact us.

8. Children's Privacy

Our services are intended for business owners and are not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

Questions about this Privacy Policy or your personal data? Reach us at: